Available Options
Microsoft Surface Pro 7+
Class A and B+ off-lease laptops offer excellent quality at an attractive price!
Our laptops come from the Microsoft Surface Pro 7+ series and are offered at an incredibly attractive price. Remember that when they debuted on the market in 2021, their price was as high as €1970. Now you have the opportunity for exceptional quality at a much lower cost!
Satisfaction Guarantee:
Each laptop has undergone thorough testing, comes with legitimate operating systems, and is ready for work. Therefore, we are confident in providing 100% satisfaction. Our package includes the laptop, power adapter, battery, and a written 12-month warranty.
Ready for work:
The laptop is equipped with the Windows 11 Pro 64-bit operating system and a set of essential programs such as LibreOffice, Codecs, and the Windows Defender antivirus.
Savings and Environmental Care:
By purchasing refurbished and tested off-lease laptops, you not only save money but also contribute to the natural environment. Our laptops are up to 80% cheaper compared to the original purchase price, while maintaining high quality.
Warranty and Support:
We offer a written 12-month warranty and a satisfaction guarantee or a 7-day money-back option. After the warranty period expires, we provide professional servicing through VILKO, a company with 30 years of experience in computer and electronic equipment repairs and access to spare parts.
All of this makes choosing off-lease laptops an economical and ecological choice that provides excellent quality and performance.
| GENERAL INFORMATION | |
| Brand | Microsoft |
| Model | Surface Pro 7+ |
| OPERATING SYSTEM | |
| Operating System | Windows 11 Pro |
| PROCESSOR | |
| Processor Series | Intel Core i7 |
| Processor Model | Intel Core i7-1165G7 |
| Number of Cores / Threads | 4 / 8 |
| Clock frequency | 1,7GHz Turbo to 4,7GHz |
| Generation of Intel Processors | Gen 11 |
| RAM MEMORY | |
| RAM Memory | 16 GB LPDDR4X |
| Maximum RAM Memory Size | 16 GB LPDDR4X |
| HARD DRIVE | |
| Hard Drive | SSD 512GB M.2 (NVMe) |
| VIDEO | |
| Integrated Graphics | Intel Iris Xe Graphics G7 96EUs |
| COMMUNICATIONS | |
| WLAN | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) |
| Bluetooth | Bluetooth 5.0 |
| SCREEN | |
| Screen Type | IPS Touch |
| Screen Size / Resolution | 12.3" / 2736 x 1824 |
| MULTIMEDIA | |
| Sound Card | Stereo |
| Camera | 5.0MP front-facing 8.0MP rear-facing Windows Hello face authentication camera |
| PORTS AND CONNECTORS | |
| USB ports | USB 3.2 (Gen1, 5Gb/s) type-A, USB 3.2 (Gen1, 5Gb/s) type-C |
| Video connectors | USB 3.2 (Gen1, 5Gb/s) type-C |
| KEYBOARD LAYOUT | |
| Keyboard | QWERTY backlit |
| WEIGHT | |
| Weight | 770g |
| TECHNICAL CONDITION | |
| Technical Condition | Grade A |
| Screen condition | Grade A |
| Visual condition | Grade A- |
| WARRANTY | |
| Hardware | 12 months |
| Battery | 3 months |
| INCLUDED | |
| AC Adapter | 45W |
| Battery | 43,2Wh |
Product Specification Explanation
You will find information here that will explain all attribute/specification catalogs, respectively all groups.
If the device lacks any of the mentioned parameters, it means that the device does not have it.
Basic Information
Brand - Computer equipment manufacturer,
Series - Specific laptop production line, for example, Zbook, Precision. It's easiest to compare this to Mercedes where they can be divided into classes like S, G, E...
Model - Specific computer equipment model.
Operating System
Operating system - The version of the operating system installed on the laptop/computer.
Computer equipment being sold comes with installed drivers and basic programs including the Libre Office suite.
Processor
Processor series - Processor family, a specific processor series.
To explain easily, Intel has series (from slowest to fastest): Atom, Celeron, Pentium, Core i3, Core i5, and Core i7, while in AMD's newer Ryzen family, it corresponds to Ryzen 3, Ryzen 5, Ryzen 7, Ryzen 9.
Processor model - Specific processor model.
Number of cores / threads
Core - These are physical, independent computational units inside the processor that perform tasks.
Thread - Threads are task execution units inside cores. Processors with multithreading support can perform more operations on a single core, resulting in better performance in handling multiple tasks simultaneously.
Clock base / turbo - Processor operating frequency, expressed in hertz (Hz). It determines the processor clock speed, i.e., how many operations it can perform in a unit of time. In newer processor generations, each core can have a different clock speed; this information needs to be checked directly with the manufacturer. The turbo value is provided on the website and allows the processor to increase its operating frequency above the base clock when needed. This mechanism adjusts to the processor's workload, temporarily raising its frequency, which enhances performance when required.
Processor generation - Specifies the order of processor families, for example, Intel i5-6200U is the 6th Generation, and Intel i5-8250U is the 8th generation. The higher the generation, the newer the processor.
RAM Memory
Amount of RAM - The amount of available operational memory expressed in GB, which is a kind of temporary file space. More RAM can improve system performance by enabling the handling of more programs simultaneously or more demanding applications.
Specifies the specific technology used in the RAM module. The type of RAM affects the system's throughput and performance, and compatibility with the motherboard and processor is crucial.
For everyday laptops, 8GB is sufficient. If you work with various graphics programs or use extensive databases, a larger amount of RAM is recommended.
Maximum RAM size - The maximum amount of RAM the processor can support.
Hard Drive
Hard Drive - Provided in SSD format 256GB M.2 (NVMe) as follows:
[Type of drive] [Capacity] [Dimension] / [Interface]
Type of drive
1. SSD is a fast and durable drive built with electronic chip memory cells.
2. HDD is a mechanical disk; data is placed on rotating disks driven by a motor at speeds of 5400/7200 RPM. Data is read by a moving head hovering over the disks using electromagnetic forces.
3. SSHD is a combination of two technologies, primarily an HDD with frequently used files being transferred to semiconductor memory.
Capacity - The capacity of a 1TB drive is 1024GB / 1000GB, depending on the manufacturer's designation. Therefore, a 1TB drive has only 931GB instead of 1024GB because manufacturers simplify by using 1GB = 1024MB, 1MB = 1024KB, but often use 1MB = 1000KB.
Dimension - Physical size of the drive
1. 2.5" - drive dimensions are 69.85 mm x 100.50 mm, mostly utilizing the SATA interface/connector.
2. M.2 - drive dimensions are 22mm by (30mm / 42mm / 80mm / 100mm), using the M.2 connector.
Interface - Communication standard
SATA - Interface speed is 6Gb/s, providing a maximum throughput of up to 600MB/s, but it depends on the drive.
NVMe - Utilizing the PCIe line, the drive's speed limitation is often the drive itself, achieving speeds of up to 2GB/s.
* An SSD drive that fails often results in irretrievable data loss due to its operational specifics.
** HDD data is physically etched onto disks. Specialized companies can recover data from severely damaged drives, but this incurs costs. Therefore, always remember to ALWAYS BACK UP IMPORTANT DATA to another device or in the cloud.
Additional Hard Drive - Built-in additional hard drive, designated as above.
Graphics Card
Dedicated Graphics - Dedicated card model, physically separate chip on the motherboard or independent graphics card with relatively higher computational power than integrated graphics, which may not necessarily apply to Intel Iris series graphics.
Integrated Graphics - Graphics processor usually integrated with the processor, characterized by lower performance compared to dedicated graphics. Here we can distinguish only Intel Iris Xe, which is on par with dedicated mid-range graphics cards.
Video card memory - The type of memory used by the graphics card to store temporary graphic data such as textures, image frames, and other information necessary for rendering graphics on the computer screen.
Fortnite - FPS - The amount of FPS (Frame-per-sec) achieved by a given graphics card in Fortnite.
Communications
Wi-Fi (WLAN) - Simply put, it's the built-in Wi-Fi network in the device, which also comes in various standards as below:
- Wi-Fi 6 (802.11ax): The latest Wi-Fi standard offering higher performance and data transfer speeds than previous versions. It supports both 2.4 GHz and 5 GHz networks and provides higher throughput, enabling support for a larger number of devices simultaneously.
- Wi-Fi 5 (802.11ac): This is the previous standard that also operates in both 2.4 GHz and 5 GHz bands. Wi-Fi 5 offers faster speeds than older standards, facilitating higher-quality data transmission.
- Wi-Fi 4 (802.11n): An earlier standard that also supports 2.4 GHz and 5 GHz bands. Wi-Fi 4 is less efficient than Wi-Fi 5 and Wi-Fi 6, offering lower data transfer speeds but still allowing internet connection and basic wireless communication.
- Wi-Fi 3: Supports only 2.4 GHz
Ethernet (LAN) - This is a way of connecting computers and network devices using cables. It's a traditional and stable method for creating a local network, enabling fast data transfer, usually up to 1Gb/s within a home, office, or institution. Here, not only the LAN network card in the device matters but also the cable itself.
Bluetooth - Bluetooth is a wireless technology for connecting devices like headphones, speakers, keyboards, or mice over short distances. It comes in various versions: Bluetooth 1.x, 2.x, 3.x, 4.x, 5.x, each introducing improvements in terms of speed, range, energy consumption, and connection stability.
LTE 4G - A network card enabling connection to the internet via a SIM card.
LTE is a mobile data transmission technology offering high-speed mobile internet in the 4G standard. It is currently widely used for fast data transfer through mobile networks.
5G is a newer standard for mobile networks, offering even higher speeds than LTE and lower latency. 5G provides faster data transfers, enabling the development of new technologies and applications, such as autonomous vehicles or augmented reality (AR).
Screen
Screen Resolution - The number of pixels displayed in width x height. A pixel is a tiny square on the monitor. The following standards can be distinguished:
HD = 1366x768 [720p]
HD+ = 1600x900 [900p]
FullHD = 1920x1080 [1080p]
QHD = 2560x1440 [1440p]
UHD (4K) = 3840x2160 [2k / 2160p]
Indeed, screens advertised as 4k are actually 2k compared to Full HD 1080p, considering that this resolution is four times FullHD.
Screen Size - Physical size of the display expressed in inches. Remember that the screen size includes the frame around the display.
17.3" = 38.35 cm x 21.47 cm
15.6" = 34.54 cm x 19.29 cm
14" = 31.24 cm x 17.48 cm
13.3" = 29.46 cm x 16.41 cm
Screen Type - Type of display
TN Panel (Twisted Nematic): This technology is relatively cheaper to produce and offers fast response times, which can be useful in gaming. However, TN panels have narrow viewing angles and often inferior color reproduction compared to other panel types.
IPS Panel (In-Plane Switching): IPS panels feature better viewing angles and superior color quality compared to TN. They offer better color reproduction and more stable colors even at wider angles.
Matte Panels (Anti-glare): Matte panels reduce light reflections on the screen, particularly useful in bright lighting conditions or outdoors, though sometimes may provide a slightly less sharp image compared to glossy panels.
Glossy Panels (Reflective): Glossy panels have a more reflective surface, which might make colors appear more vibrant. However, they reflect light, which can be inconvenient in strong lighting conditions.
Multimedia
Sound Card - The model of the built-in sound card in the device or a quality certification, e.g., Bang & Olufsen, usually in the form of two speakers divided into left and right.
Camera - Built-in camera on the screen side.
Camers - Built-in camera facing the opposite direction of the screen.
*Camera specifications provided in MegaPixels or the standard of recorded video, e.g., 720p.
Infrared (IR) Facial Recognition - Infrared camera enabling facial scanning and utilizing the Windows Hello function.
Memory Card Reader - Built-in memory card reader. Currently, two popularly used standards are distinguishable:
Full-size SD card and a smaller card used in phones, MicroSD.
Fingerprint Reader - Device allowing fingerprint reading for additional login functions.
Ports and Connectors
USB Ports
USB standards differ in data transfer speeds and capabilities, and the choice of a specific standard depends on the user's needs and devices to be connected.
USB Type-C: Universal USB connector that can be plugged in either direction. Used in newer devices and offers faster data transfers.
USB 3.x: USB standards include USB 3.0, USB 3.1 Gen 1, USB 3.1 Gen 2, and USB 3.2, with varying data transfer speeds up to 20/10 Gbps.
USB 2.0: An older standard with speeds up to 480 Mbps, still used in many devices.
Thunderbolt: Although not precisely a USB standard, Thunderbolt technology often collaborates with USB-C ports. It provides higher data transfer speeds and supports advanced functions like video transmission or connecting multiple devices.
USB 4: The latest standard allowing speeds up to 40 Gbps and also supporting Thunderbolt 3 technology.
Video Connectors
HDMI: One of the most commonly used video connectors. The HDMI port enables high-quality image and sound transmission from devices like computers, laptops, game consoles, or Blu-ray players to TVs, monitors, or other HDMI-supporting displays.
DisplayPort: Another popular video connector mainly used in computers and monitors. DisplayPort offers high-quality images and high bandwidth, enabling support for higher resolutions and refresh rates.
VGA: An older video connector still used in some devices but less common due to limited image quality. Typically found in older computers, monitors, or projectors.
DVI: DVI is a connector popular in older computers and monitors. It's a digital video connector providing high-quality images but gradually being replaced by newer standards like HDMI or DisplayPort.
Thunderbolt: Although Thunderbolt is not directly a video port, it allows data, video, and audio transmission through a single connector. It supports various protocols, including DisplayPort and HDMI, enabling the connection of different video devices to computers equipped with Thunderbolt ports.
Other Ports / Devices
Audio Ports: Audio ports enable connection of headphones, microphone, or speakers to the computer. Typical audio connectors include headphone jacks (audio output) and microphone jacks (audio input).
RJ-45 LAN (Ethernet) Ports: Some laptops have Ethernet ports allowing connection to a wired network using an Ethernet cable.
Charging Ports: Connectors used for charging the laptop's battery. It's often a DC or USB-C type connector.
eID - Built-in electronic reader with chip, SmartCard reader
Keyboard Layout
Keyboard Layout - It's the keyboard layout built into the laptop. The Polish standard is QWERTY US, which is, in fact, the international English (USA) standard.
Backlit Keyboard - Built-in illumination present in the keyboard.
Physical Dimensions
Weight - Weight declared by the manufacturer of the device.
Technical Condition
Visual Condition - Subjective visual assessment of the laptop according to class criteria.
A+ New casing / new laptop
A Used in very good condition
B+ Noticeable slight signs of use
B Scratches, significant signs of wear
C Damaged casing.
Technical Condition - Laptop's functionality and technical performance
A Operational,
B - Functions but with a defect,
C- Not functional
Screen Condition - Subjective visual assessment of the screen
A+ New replaced screen / new screen / unused
A Used in good condition without visible defects such as scratches
B+ Visible slight signs of use
B More visible scratch, e.g., deep scratch / visible keyboard reflection on the screen / "ghosting" or brighter spot on the screen / dead pixels.
B- Combination of at least two from B
C Screen works in poor condition
D Screen cracked.
Defects
Specified flaw included in the condition. You know exactly what the problem is.
Warranty
Hardware - Warranty provided for the hardware, duration of the period
Battery - Duration of the battery warranty
Included
AC Adapter - Power of the included adapter
Battery - Nominal battery capacity
INFORMATION OBLIGATION (Data Act)
As of September 12, 2025, the seller is obliged to inform how connected devices and related services process data. A Computer is a connected device (it connects to networks, the manufacturer’s services, and updates), and some functions are provided by related services (system apps and vendor tools).
Link: https://digital-strategy.ec.europa.eu/en/factpages/data-act-explained (accessed: 2025-09-11)
WHAT DATA IS PROCESSED AND FOR WHAT PURPOSE
- Updates and security (Windows, Defender, driver/BIOS updates).
- Quality improvements and diagnostics (anonymous or identified usage data — depending on settings).
- Cloud features and synchronization (e.g., OneDrive, Microsoft account — only if the user enables them).
Link: https://www.microsoft.com/en-us/privacy/privacystatement (accessed: 2025-09-11)
SYSTEM: WINDOWS 11
Windows 11 processes diagnostic and security data necessary for the system to operate (updates, error detection, protection). The scope and transmission of data can be managed in Settings > Privacy & security (diagnostics, app permissions, activity history). Details: Microsoft Privacy Statement and privacy/diagnostics guides. Microsoft Defender (the built-in antivirus) analyzes files, processes, and network connections for protection — the scope of data and retention are described in Defender documentation.
Link: https://www.microsoft.com/en-us/privacy/privacystatement (accessed: 2025-09-11)
Link: https://learn.microsoft.com/en-us/windows/privacy/configure-windows-diagnostic-data-in-your-organization (accessed: 2025-09-11)
Link: https://learn.microsoft.com/en-us/defender-endpoint/microsoft-defender-antivirus-windows (accessed: 2025-09-11)
WINDOWS DEFAULT APPS
Microsoft Edge, Microsoft Store, Notepad, Paint, system tools — run locally; some features (e.g., the store, profile sync, OneDrive) require an account and may process data in the cloud if the user enables them.
Link: https://www.microsoft.com/en-us/windows/comprehensive-security (accessed: 2025-09-11)
ADDITIONAL SOFTWARE (installed)
Mozilla Firefox — processes technical data and browser settings; advanced privacy options are built in.
Link: https://www.mozilla.org/pl/privacy/firefox/ (accessed: 2025-09-11)
Google Chrome — processing in line with Google’s Privacy Policy; see “Privacy in Chrome” in the Help Center for details.
Link: https://policies.google.com/privacy?hl=en-us (accessed: 2025-09-11)
Brave — privacy-focused browser; includes Safe Browsing with a local database of URL hash prefixes, tracker blocking, etc.
Link: https://brave.com/privacy/browser/ (accessed: 2025-09-11)
VLC — media player; runs locally. It can optionally connect to the internet to fetch cover art/metadata (can be disabled in Preferences — “Allow metadata network access / Privacy & Network Access”).
Link: https://www.videolan.org/vlc/privacy.html (accessed: 2025-09-11)
Codec pack — components for local audio/video decoding; no account/cloud.
LibreOffice — office suite; documents are processed locally (the program itself does not require an account). The privacy policy applies to TDF websites and services.
Link: https://www.libreoffice.org/about-us/privacy/privacy-policy-en/ (accessed: 2025-09-11)
System libraries: .NET Framework, Microsoft Visual C++ Redistributables — runtime components; they do not collect usage data as standalone services. (General Microsoft product privacy policy).
Link: https://www.microsoft.com/en-us/privacy/privacystatement (accessed: 2025-09-11)
Microsoft Defender — real-time protection; processes security signals (e.g., file metadata, hashes, process/network information).
Link: https://learn.microsoft.com/en-us/defender-endpoint/microsoft-defender-antivirus-windows (accessed: 2025-09-11)
VENDOR SUPPORT APPS (installed to match the hardware brand)
HP – HP Support Assistant / HP Perform: automated support, updates, diagnostics. HP may collect device configuration, status, and performance data to tailor updates and resolve issues; the scope and legal bases are described in the HP Privacy Statement and data notices for modules (e.g., Perform).
Link: https://www.hp.com/us-en/ai-solutions/perform-faq-data-notice.html (accessed: 2025-09-11)
Link: HP Privacy Statement (PL, PDF) (accessed: 2025-09-11)
Link: https://www.hp.com/us-en/privacy/privacy-central.html (accessed: 2025-09-11)
Dell – SupportAssist: collects system information (configuration, status, logs) for proactive diagnostics and support; privacy settings are available in the app (Settings > Privacy and terms). Additional materials: Dell guides and security documents.
Link: https://www.dell.com/support/manuals/en-us/dell-supportassist-pcs-tablets/sahomepcs_ug/privacy-and-terms (accessed: 2025-09-11)
Link: https://www.dell.com/support/manuals/en-us/dell-supportassist-servers-v1.2/dsasug/data-collected-by-supportassist (accessed: 2025-09-11)
Link: SupportAssist Security White Paper (PDF) (accessed: 2025-09-11)
Lenovo – Lenovo Vantage / Commercial Vantage: may collect device identifiers, events, and app usage data and, if you enable location/network-based updates, information about Wi-Fi/VPN; it stores data on the PC and shares with Lenovo only with your consent (“opt-in”). Collection can be disabled in Vantage settings (“Help improve” / usage statistics).
Link: https://www.lenovo.com/pl/pl/privacy/ (accessed: 2025-09-11)
YOUR CHOICES AND CONTROLS [Windows]
Windows 11: Settings > Privacy & security — diagnostics, app permissions (camera, microphone, location), activity history.
Accounts/Cloud: signing in to manufacturer accounts (Microsoft/Google/etc.) is optional; not signing in limits the transfer of account data.
Link: https://www.microsoft.com/en-us/privacy/privacystatement (accessed: 2025-09-11)
Vendor apps (HP/Dell/Lenovo): you’ll find a Privacy section in the app; there you can limit or disable the sending of diagnostic data.
Browsers: in privacy settings you can disable sync, history, personalization, and cloud-based protection features (e.g., URL scanning).
VLC: if you don’t want metadata/cover art fetched from the internet, disable it in Preferences > Privacy & Network Access.
DATA PROCESSING INFORMATION – OFFICIAL SOURCES
Microsoft (Windows/Defender): https://www.microsoft.com/privacy/privacystatement
Windows – diagnostics/privacy (IT/admin): https://learn.microsoft.com/windows/privacy/configure-windows-diagnostic-data-in-your-organization
Mozilla Firefox – Privacy Notice: https://www.mozilla.org/privacy/firefox/
Google – Privacy Policy: https://policies.google.com/privacy
Chrome – Privacy in Chrome (Help): https://support.google.com/chrome/answer/14225066
Brave – Browser Privacy Policy: https://brave.com/privacy/browser/
LibreOffice – Privacy Policy (TDF): https://www.libreoffice.org/about-us/privacy/privacy-policy-en/
VLC – “Privacy & Network Access”: https://trac.videolan.org/vlc/ticket/9667
K-Lite Codec Pack – project site: https://codecguide.com/
HP – Privacy Statement: https://www.hp.com/us-en/privacy/privacy.html
HP Perform – FAQ/Data Notice: https://www.hp.com/us-en/ai-solutions/perform-faq-data-notice.html
Dell – SupportAssist (Privacy & terms): https://www.dell.com/support/manuals/en-us/dell-supportassist-pcs-tablets/sahomepcs_ug/privacy-and-terms
Dell – Privacy Center: https://www.dell.com/en-us/lp/privacy-center
Lenovo – Privacy Statement (Vantage): https://www.lenovo.com/us/en/privacy/
IMPORTANT PRACTICAL NOTES FOR THE BUYER
All preinstalled programs are current as of the date of sale.
Nothing requires an account or cloud sync until the user enables it (e.g., signing in to a Microsoft/Google account, enabling OneDrive, or telemetry in vendor apps).
From the system and within each app you can limit or disable data collection, in line with the links above.
ADDITIONAL LEGAL BASIS (Data Act)
The EU “Data Act” takes effect on 2025-09-12 and covers, among other things, transparency of data processing by products and related services. (See: European Commission page “Data Act explained”).
Link: https://digital-strategy.ec.europa.eu/en/factpages/data-act-explained
ACCESS AND DATA PORTABILITY
You have the right to obtain a copy of the data generated while using the connected product/service and to request that it be transferred to a third party you designate. Providing data to the user is free of charge.
SCOPE OF DATA, FREQUENCY AND VOLUME
Data includes, among other things, system diagnostic and security signals, events from the manufacturer’s applications, and—if you enable them—cloud features and synchronization. Collection frequency and estimated volume depend on your settings (e.g., Windows diagnostic level, HP/Dell/Lenovo modules, browser sync). For example: security events are recorded in real time, usage statistics periodically.
DATA HOLDER AND REQUEST RECIPIENTS
The data holder is typically the hardware manufacturer or the provider of the related service (e.g., Microsoft for Windows/Defender, HP/Dell/Lenovo for support apps, the browser publisher). Submit access/portability requests directly to the relevant entity—see links to policies and settings in the section “DATA PROCESSING INFORMATION – OFFICIAL SOURCES”.
HOW TO SUBMIT A REQUEST
Submit your request via the privacy forms or contact channels indicated by the data holder (links in this document). The seller does not act as an intermediary; the user submits requests directly to the data holders.
HOW TO OBTAIN THE DATA YOURSELF — STEP BY STEP
- Identify the data holders
- system and security (e.g., Windows / Defender),
- vendor support applications (e.g., HP/Dell/Lenovo),
- browsers (Chrome/Edge/Firefox) and cloud accounts (e.g., Microsoft/Google),
- other related services (e.g., sync, backups).
- Gather identifiers needed for the request
- account email address (Microsoft/Google/Firefox),
- device model and serial number/Service Tag,
- optional: device name in the OS, device ID in the vendor app, date range of interest.
- File an access/portability request with each data holder
Open the provider’s “Privacy” area (account dashboard or app settings) and choose data access/export or transfer to a third party. If there is no “export” button in the app, use the provider’s “Privacy/DSR” contact form.
- Choose format and scope
Request a common machine-readable format (e.g., JSON or CSV) and specify (excluding gatekeepers — DMA):
- data categories (diagnostics, security events, vendor app data, service logs),
- period (e.g., last 12 months),
- frequency (real-time events, periodic logs — broken down if possible).
- (Optional) Designate a third-party recipient
Include: recipient’s name and contact details, legal/contractual basis (if required), and preferred transfer method (secure link, SFTP, encrypted package).
- Verify identity and receive the package
The provider may require additional verification (e.g., code sent by email/sign-in). After verification, you will receive a data package or a download notification.
- Where to find it — example paths
- Microsoft (Windows/Defender/M365): Account privacy dashboard → “Download your data” / “Manage your data”; in Windows: Settings → Privacy & security → Diagnostics & feedback → Diagnostic Data Viewer (view/export).
- HP/Dell/Lenovo (support tools): Vendor app → Settings → Privacy/Diagnostics → export/request; if missing, use the vendor’s Privacy form and provide the serial/Service Tag.
- Browsers & cloud:
– Google/Chrome: account privacy centre (export history, activity and Chrome data),
– Microsoft/Edge: account privacy dashboard (browser and service data),
– Firefox: Firefox Account → privacy settings (sync data, bookmarks, history if synced).
- Cost and timing
Providing data to the user is free. Requests are handled without undue delay; track status in the privacy dashboard or by email.
EXCLUSIONS AND LIMITATIONS
Inferred or derivative content (e.g., audiovisual materials, highly enriched analyses) is out of scope; raw data generated by the product/service (e.g., diagnostic signals, events) remains in scope. Data obtained may not be used to create a competing connected product. In specific cases, the data holder may limit disclosure to protect trade secrets or meet product-safety requirements. The data holder is not obliged to share data with third parties established outside the EU. Refusal is allowed only if the data holder demonstrates a risk of serious economic harm to trade secrets or if disclosure would violate product-safety requirements set by law.
GDPR COMPLIANCE
Sharing personal data with another entity requires an appropriate legal basis (e.g., consent), especially when the requester is not the data subject. Co-created data may combine personal and non-personal elements; principles of minimization and security apply.
DISPUTES AND APPEALS
Disputes regarding data provision may be referred to certified dispute-resolution mechanisms (once designated in your country) or to the competent authority designated under the Data Act.
Date: 2025-09-12
Legal basis: Regulation (EU) 2023/2854 (“Data Act”)
GLOSSARY OF TERMS AND ACRONYMS
- EU — European Union.
- EC — European Commission.
- Data Act — Regulation (EU) 2023/2854.
- GDPR — General Data Protection Regulation (EU) 2016/679.
- DMA — Digital Markets Act; “gatekeepers” are platforms designated by the EC.
- DSR — Data Subject Request — request to exercise rights (e.g., access/export).
- JSON — JavaScript Object Notation — structured, machine-readable format.
- CSV — Comma-Separated Values — text format for tabular data.
- Export — transferring data to a file or to a third party.
- SFTP — Secure File Transfer Protocol — encrypted file-transfer protocol.
- URL — Uniform Resource Locator — internet address of a resource.
- VPN — Virtual Private Network — encrypted private network connection.
- Wi-Fi — wireless networking standard.
- BIOS/UEFI — motherboard firmware for boot and hardware configuration.
- M365 — Microsoft 365 — Microsoft services/apps (user account, cloud, etc.).
- Service Tag — device identifier (esp. Dell) used for support/servicing.
- Opt-in — explicit activation by the user (disabled by default until consent).
List of Laptop Safety Warnings – based on Regulation (EU) 2023/988 (GPSR)
Purpose: to provide clear, readable information on safe laptop use, foreseeable hazards, and ways to mitigate them.
1. Power and electric shock
- Plug the power adapter only into a working grounded outlet; do not use damaged extension cords or overloaded power strips.
- Do not touch the plug or power cord with wet hands; do not pull the cable.
- Avoid areas with high humidity (bathrooms, laundries, condensation).
- If you notice a burning smell, see smoke or sparking — immediately disconnect power and contact service.
2. Overheating and ventilation
- Ensure free airflow; leave at least 5 cm of clearance around intake/exhaust vents.
- Do not block the vents and do not use the laptop on soft surfaces (blankets, pillows).
- Regularly remove dust from ventilation openings (compressed air, gently).
3. Fire risk
- Use only original or compatible adapters/chargers with proper parameters (voltage, current, wattage, USB-PD profile).
- Do not leave the device powered on unattended near flammable materials.
- In case of fire, do not use water; use fire extinguishers for electrical equipment (class C) or lithium fire extinguishers if available.
4. Lithium-ion battery
- Protect the battery from impacts, crushing, punctures and strong shocks.
- If the battery swells, overheats, or emits an odor — stop using it, disconnect power; do not puncture or open the casing.
- Have replacements done by a service center; do not burn batteries and do not dispose of them with mixed waste.
5. Operating temperature and environment
- Use within a typical range of 5–35 °C (check your model specs); do not expose to direct sunlight, in a car, or on radiators.
- Avoid sudden temperature changes (condensation) — before switching on, allow the device to reach ambient temperature.
6. Liquids and moisture
- Do not use outdoors in the rain or in wet rooms.
- In case of spillage: immediately unplug the adapter, do not power on, contact service.
7. Stability and injury
- Use the laptop on a stable, flat surface; avoid edges and high shelves.
- Do not carry an open device by the screen; close the lid before transport.
8. Cleaning and maintenance
- Before cleaning, disconnect from power; use a soft, slightly damp cloth (no aggressive detergents; avoid alcohol on the screen — use LCD cleaners).
- Do not spray liquids directly onto the keyboard/vents — use a cloth.
9. Accessories and compatibility
- Use certified power supplies, docking stations and cables (USB-C/Thunderbolt) compliant with the manufacturer’s parameters.
- Improper accessories may cause overheating, electric shock or damage.
10. Ports and connections
- Do not insert metal objects into ports; do not force plugs at an angle.
- Disconnect peripherals according to instructions (e.g., “Safely remove hardware”).
11. Children and vulnerable persons
- Keep power cables out of children’s reach; do not leave small parts (screws, feet) in play areas.
- Children should not use the equipment without adult supervision.
12. Ergonomics and health
- Set the screen at eye level; take regular breaks (e.g., the 20-20-20 rule).
- Avoid prolonged contact of a hot chassis with skin (risk of low-temperature burns).
- When using headphones, avoid excessive volume.
13. Software and cybersecurity vs physical safety
- Install system/driver/BIOS updates only from trusted sources (Windows Update/manufacturer).
- Avoid unauthorized software interfering with power management or battery charging — it may cause overheating and failures.
14. Service, modifications and disassembly
- Do not open the enclosure while connected to power; entrust repairs to qualified service.
- Do not remove covers or tamper with the cooling system; improper assembly may lead to overheating.
15. Transport and storage
- Transport in a rigid bag with shock protection; power off and close the lid.
- Store in a dry place; storage temperature range as per the product sheet.
16. Disposal and recycling (WEEE / batteries)
- Electrical equipment marked with the crossed-out wheeled bin must not be disposed of with mixed waste — take it to a collection point (WEEE).
- Return used batteries/accumulators to dedicated points; do not remove batteries yourself if the model is not designed for it.
17. Emergency response
- Unusual chemical smell, smoke, squealing near the battery — disconnect power, move to a safe place, avoid touching with bare hands, contact service; in case of fire call 112.
18. Checking warnings and recalls
- Before use, check whether warnings or recall actions have been published for the model (Safety Gate / manufacturer notices).
Note: scope and parameters may vary by manufacturer/model. Always follow the manufacturer’s instructions.